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Notation based on the Act on Specified Commercial Transactions

Company Name Plaalio Entertainment Inc.
Business name FUEGO
sales manager Tomohiko Tanno
location 〒540-0026 Uchihonmachi Matsubayashi Building 6F, 1-2-6 Uchihonmachi, Chuo-ku, Osaka City, Osaka Prefecture
Phone number 06-6766-4266
Email address factory@fuego-jp.com
Business day Tuesday, Wednesday, Thursday, Friday, Saturday
Regular holiday Sundays, Mondays, public holidays
business hours 10：00～19：00
Sales price and shipping method The sales price will be the displayed amount (display price / consumption tax included).
Explanation of charges other than product price (shipping fee)
Delivery within Japan (Delivery designated by our company: Yamato Transport or Sagawa Express)
Honshu 1,500 yen (tax included)
Hokkaido, Okinawa, remote islands 2,000 yen (tax included)
International shipping (our designated flight: EMS)
1st Zone China/Korea/Taiwan 2,500 yen (tax included)
2nd zone excluding China, South Korea and Taiwan 3,000 yen (tax included)
3rd Zone Oceania, Canada, Mexico, Middle East, Europe 4,200 yen (tax included)
4th zone United States (including overseas territories such as Guam) 5,000 yen (tax included)
5th zone Central and South America (excluding Mexico)/Africa 5,200 yen (tax included)
Fees required other than product price Shipping fee *Please refer to the sales price and shipping method column for the shipping fee.
Transfer fee * It conforms to the transfer fee of the financial institution used by the customer at the time of transfer.
Payment method/timing
commission Confirmed order
credit card none at the time of payment
Convenience store payment (FamilyMart, Lawson, Ministop, Seicomart) none When paying at a convenience store
Note: If you choose convenience store payment, please make the payment at the convenience store within one week after submitting your order. Please note that your order will be automatically canceled if it remains unpaid for one week after submitting your order.
bank transfer settlement Please bear the transfer fee After confirming payment
Note: Please make the payment within one week after submitting your order. Please note that the order will be automatically canceled if one week has passed since the order was sent without payment being made.
Product delivery time Custom-made costume: Basically, we will ship within 20 to 30 business days from the date of order confirmation.
Custom-made boxing shoes: Basically, we will ship within 30 business days from the date of order confirmation.
In Stock: Basically, we will ship within 2 business days from the same day.
About returns We will accept returns or exchanges if the product is defective, wrong, defective, or caused by our company.
However, the following conditions must be met, so please be sure to check the actual product before it arrives.

Regarding shoes and clothing
The item must be unused or only tried on, and the box and attached tags and tags must be intact and uncut.
*Please note that we may refuse to return any shoes, clothing, goods, etc., if they are found to be excessively used or damaged.

Please contact us within 7 business days after receiving the product and send it back to our address by cash on delivery.
Please note that we do not accept returns or exchanges due to customer convenience.